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FAQs.

Have Questions?

Have a look below at some regularly asked questions from clients that utilize our services

Impulse technology is based in Brisbane North and was started to provide a professional service to all clients

Working in the I.T industry can be quite demanding, which is why here at Impulse Technolgy we strive to complete every task requested in a timely but professional manner.

An onsite service such as a typical virus removal may only take 1 hour to complete, whereas something more severe may take a little longer to rectify. We make sure everyone is kept up to date as we go so that there are no hidden surprises.

Onsite service starts at $130 for the first hour and then $32.50 per 15minutes there after

Remote service starts at $32.50 per 15 minutes

There are many terms and services that are referred to as “Cloud”. The basics of Cloud however can be as simple as storing your personal or company data or even emails in a shared secure location on the internet which is only accessible by permitted users, or it can be as complicated as completely operating every aspect of your business from the cloud and not having any requirement for onsite hardware besides from a tablet or a desktop PC that has internet access.

It is scary to think of how many users store their personal or business data in an unsecured cloud environment. Here at Impulse Technology we ensure that all data is well protected from outside sources that can infiltrate your data or systems and cause havoc on your business

Microsoft Office 365 is typically used by businesses for collaboration, security and productivity. With 99.99% uptime guaranteed there is no need to have your emails in one place and your data stored somewhere else, All services can be bundled into one platform built for productivity and security

Cloud data is typically stored in secure Microsoft servers which can be set only to Australia or can be set to replicate around the world, however, all data is only accessible by permitted and authenticated users.

In most cases, small upgrades may be required. However, in most cases, there are no upgrades required to any hardware providing the hardware is not older than 5 years

3CX is a cloud-based phone system with no need for any hardware onsite or in your office. Receive or make calls from your main business number from anywhere in the world!

Here at Impulse Technology, we work closely with Microsoft and utilise Microsoft’s Office 365 where ever possible, as with a track record of 99.99% uptime there is no need to look elsewhere

ANY QUESTIONS?
GET IN TOUCH TODAY.

  • Servicing All South East QLD

  • 1300 599 181

  • Info@impulsetechnology.com.au