A cloud PBX or virtual PBX provides a secure and reliable office phone system through an internet connection. It provides businesses with flexibility and scalability while also maintaining low costs.
A PBX system (private branch exchange) is a private phone system used within a company or organization. Modern business phone systems have moved away from legacy systems to IP (internet protocol) PBX systems that work over an internet connection. They connect IP phones to a PBX server. This option tends to provide more advanced phone features as well as significant cost savings.
A cloud PBX functions in the same way, but is hosted on a cloud server rather than on-premise. This can be a DIY hosting service or hosted by the PBX service provider. Most small businesses now have reliable network connections, making this an attractive option. The cloud option is also becoming the preferred solution for many hotel PBX systems that would benefit from not having to provide for space, cooling, security and maintenance of the phone system.
As with IP phone systems, a cloud PBX provides the advantage of using an internet connection. Here are some of the benefits a cloud solution provides over a traditional PBX.
In addition, to all the benefits of a hosted PBX solution 3CX offers many additional features.
If you are a reseller looking to resell a cloud PBX like 3CX visit our partner page to see how you could benefit.